Tourist Office of Greater Troyes quality commitments

NF Service certification

The Tourist Office of Greater Troyes was awarded NF Service certification on 15 January 2001. This quality mark, issued by independent French certification body AFNOR Certification, was awarded following a comprehensive assessment of the services offered by our organisation.

The NF Service mark provides a cast-iron guarantee that our services meet the requirements of an exacting set of specifications. Our services undergo a quality audit each year.

NF Service certification is gauge of professional, reliable and high-quality services.

www.marque-nf.com

This mark certifies compliance with standard NF X 50730 and with certification rules NF 237.

It guarantees that reception, information, promotion/communication, production/sales, gift shop, and service quality assessment and improvement activities are subject to regular inspections by AFNOR Certification (11 Rue Francis de Préssensé, 93571, La Plaine Saint-Denis cedex, France).